- Many policies sold in hail country pay wind and hail damage to the roof surface at actual cash value only, or at a percentage from a schedule based on the roof's age and material. On the roof itself, the reduction is generally not a holdback but a limit on what the endorsement pays, so finishing the roof generally doesn't release it.
- Those endorsements generally reach the roof surfacing only. Interior water damage, gutters, siding, and windows on the same claim generally stay under the policy's ordinary valuation, which is often replacement cost.
- On a schedule, the roof's age and material set the percentage. Some carriers take the age from a roof-age notice even when the year on it is wrong, and on some forms a documented full replacement by a licensed contractor resets it.
- Some schedules apply the percentage to the whole roof line — materials, labor, overhead and profit, and tax — so how the estimate applied it is worth reading line by line.
- If an Indiana carrier paid your roof on a schedule or at actual cash value and the number looks wrong, send us the declarations page, the endorsement, and the estimate, and a free review can check how it was applied. Our IN residential and commercial property work is generally on contingency — we only get paid from the recovery, not your pocket.
On an Indiana hail claim, the roof may already be decided before the adjuster climbs the ladder. Many policies pay wind and hail damage to the roof surface at actual cash value only, or at a percentage taken from a schedule based on the roof's age and material, and under either one there is generally no roof holdback to collect when the new roof goes on. What can still move the roof number is how the endorsement was applied, and to what.
If you're in Indianapolis, Fort Wayne, or the farm country between them with a hail-marked roof and a check that won't buy the shingles, the question isn't only whether the adjuster found all the damage. It is which endorsement your roof is under, whether it was applied to the roof alone or to the whole claim, and whether the roof age the carrier used matches your own records.
Below we walk through how actual cash value roof endorsements and payment schedules work, what they leave at replacement cost, how age and material set the percentage, six checks to run on an Indiana estimate, and what Indiana law adds. We handle Indiana claims from our Carmel office, for policyholders only. Every policy is different, every claim turns on its own facts.
Roof Surface Payment Schedules and Actual Cash Value Roofs: How They Pay
Two kinds of endorsement do most of this work. The first changes how wind and hail damage to the roof surfacing is settled, from replacement cost to actual cash value; the standard version says such a loss "will be subject to actual cash value loss settlement," and it generally stays on the policy after the roof is replaced unless the endorsement is removed. The second is a roof payment schedule: a table in the policy that sets what percentage of the repair cost the roof is paid at, by the roof's age and its material. Which one your roof is under shows in the endorsements listed with your policy.
The arithmetic differs. Say the estimate puts the roof's replacement cost at $20,000. Under an actual cash value endorsement, one method adjusters use is straight-line depreciation, age over expected life: a roof dated at twelve years, on a material given a twenty-five-year life, is depreciated forty-eight percent, and the roof is paid at the depreciated cost, $10,400 before the deductible. How actual cash value is calculated, and whether depreciation is taken from labor as well as materials, turns on the policy wording. Under a schedule that assigns fifty percent to a twelve-year-old asphalt roof, the roof pays $10,000 before the deductible. On your own estimate, the age, the expected life or schedule row, and the costs the percentage was taken from are the numbers to find.
Schedules are written by carriers, not by a standard form, and the wording sets what the percentage touches. Some apply it to every cost in the roof line, including labor, the contractor's overhead and profit, and tax. The endorsement's text, and how the estimate actually applied it, show which costs yours reaches.
What Stays at Replacement Cost on the Same Claim
The standard actual cash value roof endorsement reaches roof surfacing damaged by windstorm or hail, and it states that all other provisions of the policy apply. That leaves the rest of a hail claim where it was: gutters and downspouts, siding, window wraps and screens, and the ceilings and insulation soaked through a damaged roof are generally settled under the policy's ordinary terms. On a common homeowners form, those terms are generally replacement cost on a home insured to at least 80% of its replacement cost, with no more than actual cash value paid until the repair is complete, so the depreciation on those lines is generally released once that work is done, on the policy's own terms.
The harder questions sit at the edges of the roof. Whether decking, underlayment, flashing, vents, drip edge, and other roof-mounted metal count as roof surfacing turns on the endorsement's wording; the 1999 standard edition doesn't define the term, and later editions vary. An estimate that runs the schedule percentage across every line on the page, interior included, has applied the endorsement to property it may not reach, and that is the first thing a line-by-line read of your estimate looks for.
Age and Material: The Two Inputs That Set the Percentage
Under a schedule, the roof's age picks the row. Some carriers take it from a roof-age notice, even when the year on it is wrong; some forms let a documented full replacement by a licensed contractor reset it. Your roofing contract, the final invoice, the manufacturer's warranty registration, a building permit if one was pulled, and the inspection report from your purchase are the records that show when the roof actually went on.
Material picks the column. Schedules set percentages by material as well as age, and asphalt, architectural or impact-rated shingles, and metal may sit in different columns, so a roof put in the wrong category is read from the wrong column. On a claim where the age is right and the payment still looks low, the material the carrier recorded is the next thing to compare with your invoice.
Six Checks on an Indiana Estimate When the Roof Is Paid on a Schedule
Run these with the declarations page, the endorsement, and the estimate side by side.
- Read the endorsement, not just its title. Find the form number on the declarations page and ask the agent or carrier for the full text if it isn't in your copy. Note the perils it covers, whether and how it defines roof surfacing, and how any percentage is calculated.
- Mark which lines the percentage touched. Go line by line. A schedule or actual cash value treatment on gutters, siding, interior drywall, or insulation is worth a written question, because those lines may sit outside the endorsement.
- Check the age and the material. Compare the roof's age and material on the estimate, and on any roof-age notice the carrier sent, with your invoice and warranty. One wrong entry on a schedule can move the roof payment by thousands of dollars.
- Track the depreciation held on the other lines. The lines outside the endorsement usually carry ordinary recoverable depreciation. When that work is finished, send the carrier the invoices and proof of payment in writing, with the claim number on each.
- Look at the scope before the percentage. A schedule multiplies whatever roof surfacing the estimate includes, so missing slopes, starter strips, and ridge caps shrink the base before any percentage applies. Flashing, vents, and gutters left off the estimate entirely are missing whichever way they are valued. A supplement with a contractor's photographs is how omitted items are usually added.
- Record the new roof with the agent. Ask the agent in writing to record the new installation year, and send the contractor's invoice with the request. Some owners also ask whether replacement cost on the roof can be restored; that is the carrier's decision, and the endorsement generally stays on until it is removed.
Indiana Law and a Misapplied Roof Endorsement
A carrier that applies an endorsement the policy actually contains, to the property it actually reaches, is generally settling the claim the way the policy was written. The questions that come up on these files are different ones: a percentage applied to interior damage or other components the endorsement doesn't mention, a roof age the records contradict, or a request for the calculation that never gets an answer.
Indiana recognizes that an insurer owes its policyholder a duty of good faith in handling claims, and the state's highest court has allowed a breach of that duty to be pursued as a claim separate from the contract. The insurance code also lists unfair claim settlement practices. We are not aware of an Indiana statute or regulation that addresses roof payment schedules specifically, so the policy's wording generally governs them, and on an Indiana roof file the endorsement's text, set against your estimate, is usually where the question turns.
For a disagreement over amount — the scope of the roof work and what it costs — many policies, including a common homeowners form, carry an appraisal clause, and some federal courts applying Indiana law have treated questions of value and scope as matters for appraisal. Whether it fits a particular disagreement generally turns on the wording. An Indiana-licensed attorney who has read the endorsement and the estimate is the one to weigh those routes.
How Property People Law Approaches Indiana Roof Endorsement Claims
We get the full endorsement first, because its wording decides what the percentage reaches. Then the estimate, line by line, to mark where the schedule or actual cash value treatment was applied and where it may reach past the endorsement, and your records on the roof's age and material against the row and column the carrier used. From that we can show you whether the gap is the endorsement working as written or the endorsement applied to more than it covers.
When it is the second, we put the corrected lines in writing with the records behind them, document the depreciation held on the components outside the endorsement, and, if the carrier holds its position, weigh appraisal or suit with you. Our Carmel office handles residential and commercial roof claims across Indiana.
Our IN residential and commercial property work is generally on contingency — we only get paid from the recovery, not your pocket. Past results in other cases don't guarantee outcomes in any new matter, and every claim turns on its own facts.



