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Hail or roof claim stalled? Get a free claim review today Policyholders only — we never represent insurers

Georgia roof or hail claim denied, delayed, or underpaid?

Hail, wind, or a fallen tree damaged your roof, and the insurer approved a patch, blamed wear and tear, or held back depreciation. We help Georgia homeowners and businesses statewide when a roof or hail claim is denied or underpaid. Free claim review.

  • Free roof claim review — we follow up within 2 business days
  • No fee unless we win. Refers only to attorney's fees; court costs and other expenses may be owed even if there is no recovery.
  • Roof-claim focus — we know how wear-and-tear denials get built
  • A partial approval isn’t final — few-slopes estimates can be challenged
  • Independent inspections — roofers and engineers who work for you
  • Available 24/7 — nights and weekends after a hailstorm
Free claim review by phone & video · Serving homeowners and businesses across Georgia
Free
claim review
Contingency
fee basis
Home & business
property claims only
Policyholders
only — never insurers

Why roof claims stall

You paid for roof coverage for years. Then hail hit — and the adjuster found reasons to pay less.

Georgia gets severe storms in spring and tropical remnants in fall. Tornado and storm season peaks from March through May, and in March 2025 a severe outbreak produced hail up to 2.75 inches at locations including Georgia. After a big storm, adjusters move fast and roof damage gets missed.

You don’t have to accept the first estimate. Under O.C.G.A. § 33-4-6, if an insurer refuses in bad faith to pay a covered loss within 60 days after a proper demand, Georgia law may allow a penalty plus reasonable attorney’s fees. Bad faith must be shown; it isn’t automatic. We bring an independent inspection and press for the real cost.

  • “That’s wear and tear”A roof that kept rain out before the storm is suddenly “aged.” Age doesn’t explain fresh hail bruises or creased tabs.
  • “We’ll cover a few slopes”The estimate patches the worst sides. If damage runs across the roof, the scope should say so.
  • “We don’t match”New shingles that don’t match leave a patchwork roof. Whether matching is owed turns on your policy wording.
  • “Depreciation is held back”The first check pays actual cash value. Many replacement-cost policies release the rest once the work is done.

Roof claims we handle

Georgia roof and hail damage claims we take on

Whether your hail damage insurance claim was denied, cut to a repair, or stuck in review, we can help.

Hail damage to shingles, metal & siding

Hail bruises shingles and dents metal roofing, siding, gutters, and vents — damage that’s easy to miss from a ladder. We document every slope.

Wind-lifted & missing shingles

Straight-line winds lift tabs, break seals, and tear shingles away. Creased shingles can look fine but no longer hold. We show the damage the carrier didn’t count.

Wear-and-tear & age denials

“Old roof” is a common reason claims get cut, but age and storm damage aren’t the same. We tie the damage to the storm date and challenge denials that skip that step.

Repair vs. replacement & matching

Carriers often price a repair, or a few slopes, when the roof needs replacing. If new shingles can’t match, a patch leaves a visible mismatch. We check what the policy says.

Depreciation holdback (ACV vs. RCV)

Many replacement-cost policies pay actual cash value first and hold back depreciation until the roof is replaced. We check the math and push to get the holdback released.

Interior leaks & trees through the roof

Water that came in through storm damage ruins ceilings and drywall, and a tree through the roof adds framing and debris costs. The claim should cover the inside too.

Georgia roof claim guide

How a roof insurance claim works in Georgia

Every roof claim turns on its own policy and facts, so treat this as general information, not legal advice.

How hail and wind damage is documented

Keep dated photos of bruised shingles, creased tabs, and dented gutters, vents & flashing; the storm date and National Weather Service storm reports; any pre-storm roof photos; and an independent inspection of every slope, not just one.

Actual cash value vs. replacement cost

On a replacement-cost policy, the first check is often actual cash value — replacement cost minus depreciation. The holdback is usually recoverable once the roof is replaced, within the policy’s time limits.

Matching: when new shingles won’t match

When part of a roof is replaced, new shingles may not match. Whether the insurer owes a uniform roof turns on your policy wording, such as “like kind and quality,” and on whether matching shingles are still made.

Bad faith penalties under O.C.G.A. § 33-4-6

If an insurer refuses in bad faith to pay a covered loss within 60 days after a proper demand, Georgia law may allow a penalty of up to 50% of the insurer’s liability for the loss or $5,000, whichever is greater, plus reasonable attorney’s fees. Bad faith must be shown; it isn’t automatic, and the demand’s timing and content matter.

Claim-handling standards in Georgia

Georgia regulations set claim-handling standards for how insurers acknowledge and decide claims. Ask for every decision in writing, along with the policy language the insurer relies on, and keep a log of each call and letter.

Notice & lawsuit deadlines

Georgia’s general limit for written contracts is six years (O.C.G.A. § 9-3-24), but property policies can shorten the time to sue, and Georgia courts enforce clauses as short as one year for many losses. Fire losses get at least two years under the Georgia standard fire policy (O.C.G.A. § 33-32-1). Read your policy’s “suit against us” clause and count from the date of loss.

Appraisal, public adjusters & your claim

If the only dispute is the amount, many policies allow appraisal. Invoking appraisal doesn’t automatically pause the deadline to sue, so keep an eye on the calendar. Public adjusters are licensed by the state.

Filing a complaint with the Commissioner of Insurance

Georgia’s Unfair Claims Settlement Practices Act (O.C.G.A. § 33-6-30 et seq.) is enforced by the Commissioner and doesn’t give policyholders a private right to sue. You can file a complaint with the Georgia Office of Commissioner of Insurance and Safety Fire, but it can’t act as your lawyer or decide what a disputed claim is worth.

Roof claim checklist

Before you accept a roof claim decision

Check these before you sign a release or book a patch job.

What to photograph and keep

Stay off the roof. From the ground, photograph each slope you can see, plus gutters, vents, siding, and hailstones beside a coin. Keep the estimate, every letter, roofer quotes, and repair receipts.

Questions to ask the adjuster

Which slopes did you inspect? Why a repair, not a replacement? How much depreciation was held back, and how do I recover it? Which policy provision supports the decision? Get answers in writing.

When to get an inspection or call a lawyer

Get your own inspection if the estimate covers only a few slopes or calls fresh damage wear and tear. Call a lawyer before signing a release or accepting a “final” payment, or if a deadline is near.

Why Georgia homeowners call us

Roof and hail claims, handled for one side:
policyholders.

We never represent insurance companies.
So there’s no conflict when we tell an adjuster the roof needs replacing.

01

On your side only

We never work for carriers, so when we dispute a wear-and-tear denial, the insurer knows we have no relationships to protect.

02

No upfront fee

We work on contingency — no fee unless we win, with no retainer or hourly bill. Refers only to attorney’s fees; court costs and other expenses may be owed even if there is no recovery. We explain fees and costs in writing first.

03

Statewide Georgia roof claim review

We review Georgia roof and hail claims by phone and video statewide. Property People Law’s office is at 80 SW 8th Street, Suite 2590, Miami, FL 33130.

Georgia hail and wind, 2025–2026

Roof claims after recent Georgia storms

Recent storms have dropped large hail and strong wind on Georgia roofs. If yours was hit and the estimate covers only a repair or a few slopes, it deserves a full, slope-by-slope second look. We review Georgia claims by phone and video statewide.

March 14–15, 2025 · Severe outbreak

A severe weather outbreak produced hail up to 2.75 inches at locations including Georgia. Hail that size can bruise shingles and dent metal without obvious leaks, so damage is easy to miss on a quick inspection.

May–June 2025 · Henry & Clayton counties

On May 29, 2025, a tornado crossed I-75 near Locust Grove in Henry County. On June 27, 2025, quarter-size hail fell in Forest Park in Clayton County, with wind damage in Atlanta.

2026 · Laurens County & Hurricane Isaias

On March 12, 2026, two tornadoes in Laurens County damaged roofs and shingles. In October 2026, the NWS forecast long stretches of 35–45 mph gusts in Georgia from Hurricane Isaias, and dozens of trees came down across metro Atlanta, including on homes. If the roof is in Georgia, we can review the claim.

Our process

How we handle a Georgia roof claim, step by step

We handle the adjuster, the inspections, and the paperwork.

01

You reach out

Free and confidential. Send the declarations page, the adjuster’s estimate or denial letter, and your roof photos.

02

We inspect the roof

Independent roofers and engineers inspect every slope, document what the carrier missed, and price a proper repair or replacement, including matching and interior damage.

03

We negotiate

We send a documented demand showing what the roof claim is worth and where the estimate falls short. Many disputes resolve here, and we explain appraisal if it fits.

04

We file suit if needed

If they still won't pay fairly, the claim can go to suit in state or federal court, with the resources to take it all the way.

Roof & hail claim questions

Georgia roof and hail damage claim FAQs

Does homeowners insurance cover hail damage to my roof in Georgia?

Usually, yes. Most Georgia homeowners policies cover sudden hail and wind damage to the roof. Disputes tend to be about how much damage there is, whether this storm caused it, and whether a replacement is owed.

Will insurance replace my whole roof or just repair it?

It depends on how far the damage runs, whether a proper repair is possible, and your policy. If damage covers much of the roof, or shingles can’t be patched well, a replacement may be owed.

My insurer says the damage is wear and tear. What now?

Ask for the inspection report and photos behind it, and compare them with the storm date, weather reports, and an independent inspection. Age doesn’t explain fresh hail bruises, so a blanket wear-and-tear denial is worth challenging.

Why did my insurer only pay part of the roof cost?

Many replacement-cost policies pay actual cash value first — replacement cost minus depreciation — and hold back the rest until the work is done. Your deductible comes out too.

How do I get the depreciation holdback paid?

Check your policy’s loss settlement section. It usually requires you to replace the roof and claim the holdback within a set time, often with an invoice. Ask in writing and keep copies.

Do insurers have to match shingles?

It depends mainly on your policy wording, such as “like kind and quality,” and on facts like whether matching shingles are still made and how visible a mismatch would be.

Which insurance companies do you handle Georgia roof claims against?

We handle roof and hail claims against State Farm, Allstate, USAA, Travelers, Auto-Owners, Farmers, American Family, Liberty Mutual, Georgia Farm Bureau, Progressive, and other carriers. We represent policyholders only, never insurance companies.

Is a tree through my roof covered?

Often, when wind or a storm brings it down on your home. Coverage usually reaches roof and structural repairs, interior water damage, and some debris removal, subject to policy limits.

How long does an insurer have to respond to a roof claim in Georgia?

Georgia regulations set claim-handling standards for how insurers acknowledge and decide claims, and the timing depends on the claim and what the insurer has received. Ask for every decision in writing, along with the policy language it relies on. If an insurer still won’t pay a covered loss after a proper demand, O.C.G.A. § 33-4-6 may apply.

How long do I have to dispute a roof claim in Georgia?

It may be shorter than you think. Georgia’s general limit for written contracts is six years (O.C.G.A. § 9-3-24), but property policies can shorten the time to sue, and Georgia courts enforce clauses as short as one year for many losses. Read your policy’s “suit against us” clause and count from the date of loss.

Can I bring a bad faith claim in Georgia if my insurer won’t pay?

Possibly. Under O.C.G.A. § 33-4-6, if an insurer refuses in bad faith to pay a covered loss within 60 days after a proper demand, Georgia law may allow a penalty of up to 50% of the insurer’s liability for the loss or $5,000, whichever is greater, plus reasonable attorney’s fees. Bad faith must be shown; it is not automatic, and the demand’s timing and content matter.

What does it cost to hire a roof claim lawyer?

We work on contingency — no fee unless we win, and no retainer or hourly bills. Refers only to attorney’s fees; court costs and other expenses may be owed even if there is no recovery. The first review is free.

Can appraisal settle a roof claim dispute in Georgia?

Often, if your policy has an appraisal clause and the dispute is only about the amount. Appraisal generally sets the amount of loss, not coverage, and invoking it doesn’t automatically pause the deadline to sue. Read the clause and its steps before you invoke it.

Free roof claim review

Get a second look at your Georgia roof claim.

Roof insurance claim denied or underpaid? Send us the estimate or denial letter, and we’ll review it and follow up within 2 business days. Free, confidential, no obligation. We handle home and business property insurance claims. We don't handle car or auto accident claims.